Seneca Corporation: Federal

Federal & Security Solutions / Systems Integration

CUSTOM SOLUTIONS... EXPERTLY DELIVERED
Seneca, a certified small business, realizes every government agency is different. And so are their objectives and concerns. Therefore, Seneca takes a customized approach with each agency. Our skilled professionals are continuously trained and evaluated to meet the strictest of government standards. Seneca is able to guarantee that each client receives first-class service ... and results.

Photo of men in meeting Customer support is Seneca's core business. By consolidating your unique requirements, we enable you to focus your internal resources on your core business objectives.

Applying industry best practices, our customer-focused technology staff offers exceptional technical expertise, certifications, extensive experience in information technology and management, and a proactive approach that allows us to deliver a wide range of business solutions.

IT SOLUTIONS TAILORED TO YOUR NEEDS

Range & Scope of Services

  • Full scope technology support and maintenance
  • Initial Point of Contact and Management for all Support Requests
  • Systems and Applications Management and Maintenance
  • Degreed, Certified and Trained Staff
  • 24/7/365 Support
  • Bundled Web-based Call Management System and Customizable Reporting
  • Dedicated Program Management
  • Systematic Quality Assurance Process
  • Secured LAN/WAN/MAN Integration
  • New Technology Rollout Support
  • Short-term Consulting Projects

To achieve first-class results for your organization, you not only need the right solution, but the right solution customized to meet your needs.

With its systems integration services, Seneca:

  • Maximizes your technology investment
  • Minimizes your risk
  • Delivers the best solutions suited to meet your unique business requirements
  • Provides seamless integration with your existing operations

We start with your results in mind. Seneca's professionals take the time to talk about your needs, your environment, even your organizational culture. We offer a time-tested, comprehensive approach that brings together your internal management and technology leadership teams with our own. Together, we define and identify architectures and processes, then implement the systems and applications that deliver the best solution to your organization.

SINGLE-SOURCE PROVIDER
Seneca is a single-source provider that has been delivering customized and flexible solutions to clients for over a decade.

Outsourcing

  • Program/Project Management
  • Management of Call Centers
  • Hardware and Software Configurations
  • Network Operations and Web Management Support
  • Hardware/Software Maintenance
  • Managed IT Services Support

IT Operations and Maintenance

  • Operational Support
  • Software Support
  • Network/Hardware Support
  • Technical Support
  • LAN/WAN/MAN Integration
  • Helpdesk/IT Assistance Hotline
  • Web Technology
  • Client/Server Operations
  • IT Operation and Maintenance Planning

Digital Government

  • Customer Care
  • Customer Relationship Management
  • Internet/Intranet/Extranet Development
  • Knowledge Management
  • Personalization (IT-Enhanced Customer Interaction)
  • Web Development and Support
  • Workflow Management
  • Records/Document Management

GOVERNMENT CONTRACT VEHICLES
GSA Schedule (GS-35F-0212J)
GWACs: CIOSP II, COMMITS, MILLENNIA LITE