Customized solutions for customer care, technical support, helpdesk, risk management and business process management.
Seneca provides the following VLS services, all of which can be customized into an integrated VLS program for an individual client:

Virtual Learning Support (VLS) / Strategic Consulting & Instructor Training

Seneca provides strategic consulting services to help clients understand their virtual learning support needs, quantify the value of incorporating high-quality virtual learning support for current initiatives, identify specific high-value virtual learning support options required by the organization, and develop implementation strategies (e.g., for instructors endeavoring to adopt VILT).

Seneca also provides instructor training, including use of the e-learning platform technology, and training in effective classroom techniques to maximize learning and resulting customer satisfaction. This training includes techniques to increase participant interaction, effective use of “break-out” rooms, classroom discussion strategies, components of effective presentations, and use of videos and on-line supplements. Our training leverages Seneca’s extensive experience in virtual learning technology and decades of experience in development and implementation of highly rated university courses.

For more information on Seneca's programs, please call 1-800-759-4878 or email us at





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