Customized solutions for customer care, technical support, helpdesk, risk management and business process management.
Seneca provides the following VLS services, all of which can be customized into an integrated VLS program for an individual client:

Virtual Learning Support (VLS) / Experience & Qualifications

Customer Testimonials

‘Just a quick note to let you know [our instructor] had GREAT things to say about your producing skills. Of the things he really appreciates is that you anticipate what might happen and actively prepare for scenarios. Thanks for all of your great work in supporting [our instructors]. Your role is critical for their success.’
Resource Network Manager
Current Client

‘You are the handled the re-juggling of the break out rooms without breaking a sweat! And with the added surprise of shortening the session and with me losing my connection to start with made for an interesting morning. I couldn't have done it without your expertise, calmness and moral support. Thanks and I hope we have a chance to work together again.’
Current Client

‘Thank you VERY much for your outstanding support in this course! [My first go at taking a (client) course in virtual format]. All new territory for me and this is "just what the Doctor ordered." ‘
Branch Chief
Federal Government Agency

‘I just had two sessions with [VCA] and want to let you know what an amazing [VCA] he is! He is proactive in checking on what is important about producing for a specific customer.  He knows the platform and comes up with fixes that are transparent to the participants. We had a glitch getting people signed in early and [the VCA] was amazing at getting 17 people in and phones merged in a matter of minutes.  It is so great to work with a true partner in the virtual training room!’
Master Trainer
Current Client

For more information on Seneca's programs, please call 1-800-759-4878 or email us at

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